Hisense Refrigerator Error Codes and Troubleshooting
Hisense is a multinational electronics manufacturer with headquarters in Qingdao, Shandong Province. The largest TV manufacturer in China that aims to focus on other industries as well. Offering a fair share of products and ranges of mobile phones, air conditioners, ovens, washing machines, refrigerators, and so on. The company was founded 27 years ago and has taken over the world in a short period of time.
Hisense offers its products to other brands as well, selling under their name as well as its own. Additionally, the company focuses on various products by creating specific subcategories such as Hisense Kelon, a high-end refrigerator and air conditioner brand that offers you top-of-the-line choices.
Most modern-day appliances come with top-of-the-line technologies, technologies that are tried and tested but are not 100%. This is why there will come a time when you will experience an error in your system. As soon as you see the error we suggest you note it down and match it using the list below. Once you have the error code you can easily work your way to the fix. To help you out we have listed down some of the most common error codes for Hisense Refrigerators.
Most Common Codes
E1: Refrigerator temperature display area. Refrigerator sensor malfunctions.
E3: Freezer temperature display area. Freezer sensor malfunctions.
E4: Freezer temperature display area. Defrost sensor malfunctions.
E0: Freezer temperature display area. Environment sensor malfunctions.
E9: Freezer temperature display area. Ice maker sensor malfunctions.
Eb: Freezer temperature display area. Ice maker malfunctions.
Ec: Refrigerator temperature display area. Communication sending malfunctions.
Er: Refrigerator temperature display area. Communication receiving malfunctions.
88-88: Unplug the refrigerator for 1 minute – plug back in to clear the fault code.
Parts Description
The solution for digital display code problem:
The testing method of sensor： Using the multimeter with the ohm switch to measure the resistor of sensor, normally at surrounding 25℃ the resistor should be about 2kohm and every with the temperature decreases 1℃ the corresponding resistor value would increase about 45ohm.If the measured value is not within the normal scope, the sensor is bad and needs to repair or change.
| Trouble | Cause |
|---|---|
| The digital display window show “E3” | 1. The freezer chamber Tem. Sensor is open circuit or short circuit |
| 2. The freezer chamber Tem. Sensor is bad. | |
| 3. The control PCB is bad. | |
| The digital display window show “E4” | 1. The Evaporator Defrost Sensor is open circuit or short circuit |
| 2. The Evaporator Defrost Sensor is bad | |
| 3. The control PCB is bad. | |
| The digital display window show “EC” | 1. The receive communication fault between the main electrical PCB and the display PCB |
| 2. The control PCB is bad. | |
| 3. The display PCB is bad. | |
| The freezer digital display window show “EF” | 1. The Fan motor is open circuit or short circuit. |
| 2. The Fan motor is bad. | |
| 3. The control PCB is bad. |
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Troubleshooting
If you experience a problem with your appliance or are concerned that the appliance is not functioning correctly, you can carry out some easy checks before calling for service, please see blow. Do not try repair the appliance yourself. If the problem persists after you have made the checks mentioned below, contact a qualified electrician, authorized service engineer or the shop where you purchased the product.
| Problem | Cause |
|---|---|
| Refrigerator can’t start | Is the power cord connecting well？ |
| Is the power voltage too low？ | |
| Is the sensor irrational setting? | |
| Is the ambient temperature too low? | |
| Is the circuit on power? | |
| Is there some default in compressor | |
| Is the refrigeration system blocked by ice or dirty, please stop the unit and restart after 10 minutes to see if the compressor can start. | |
| Weak cooling effects | Is there any heat source around the refrigerator? |
| Is there enough space around the refrigerator for rejection of heat? | |
| Is the setting of the temperature appropriate? | |
| Is there too much food or overheating food in it? | |
| Does there open the door frequently? | |
| Is the door completely closed? | |
| Does the gasket destroyed or distort? | |
| Does the gas leak? | |
| The unit can not stop running | Is there any heat source around the refrigerator? |
| Is there enough space around the refrigerator for rejection of heat? | |
| Is the setting of the temperature appropriate? | |
| Is there too much food or overheating food in it? | |
| Does there open the door frequently? | |
| Is the door completely closed? | |
| Does the gasket destroyed or distort? | |
| Is the thermostat good operation? | |
| Does the gas leak? | |
| Ice up in the freezing chamber | Is the setting of the temperature appropriate? |
| Is there multi-moisture food and too close to the back wall of the refrigerator? | |
| Is the ambient temperature too low? | |
| Is the electric parts on good condition, specially the thermostat wich will cause the unit non-stopping. | |
| Abnormal noise | Is the refrigerator stably placed? |
| Does the refrigerator bump other objects? | |
| Whether the internal accessory of the refrigerator is in the right place. | |
| Whether the water plate of compressor is fall from the unit. | |
| Does the tube of the refrigeration system bump each other? | |
| The noise sound likes Water flow inside the refrigerator ,in fact ,it is normal, which is caused both when refrigerator start and shut-down; in addition, frost-dissolving causes this sound, too, which is a normal phenomenon. | |
| There will be a cracking sound in the cabinet ,when the cabinet or cabinet accessory contracting or expanding, this sound will be made, which is normal. | |
| The motor operation sound in the compressor is appears to be louder at night or begin starting. which is a normal phenomenon; also the uneven placing would lead to too much running noise. | |
| There is a peculiar smell in the units | Is the food with special smell sealed tight? |
| Does it have long time storing food or degenerated food? | |
| Whether the internal cabinet needs cleaning. | |
| the forefront or the middle cabinet heats | As fridge Anti-condensation tube is placed here and caused the above phenomenon, which is normal. |
| Refrigerator’s two sides or the back heat | As condensation tube is placed here and caused the above phenomenon, which is normal. |
| the cabinet surface condensation | Air humidity is too large. |
Common Problem and Solutions
| Problem | Solutions |
|---|---|
| Cooling is not enough good | If some gas leaked unit will work not well. Phenomenon of failureFirst find out the point of leaking on tube, and then sealed it, vacuuming it, finally recharge with Gas. Note: If you find oil on somewhere, it is possible that leakage point is there |
| First stop unit for several minutes, and then open charging tube, discharge all of gas. Change a new filter, and then recharge gas, finally sealed the system. | |
| First stop unit for several minutes, and then open charging tube, discharge all of gas. Change a new filter, and then recharge gas, finally sealed the system. | |
| Change a new compressor | |
| Change a new filter | |
| NO COOL | First find out the point of leaking on tube, and then sealed it, vacuuming it, finally recharge with gas. Note： If you find oil on somewhere, it is possible that leakage point is there. |
Diagrams
Manuals Pdf
Hisense FSN515W20C User’s Operation Manual
Hisense RS-34WC SERIES Service Manual
HR6BF157W User’s Operation Manual
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The freezer display on my Hisense fridge keeps showing the letter “H”. What does this mean? We are also having water occasionally leak from the bottom freezer area. Is there a problem with the fridge?
My does the same
Mine is showing Eb
Mine has the same H on freezer temp has anyone rectified the problem.
Have you had a reply? Ours has done it now also
What does DR mean on the fridge??? We just got it today and it’s beeping with this displayed?
My fridge is saying DR do you remember what the issue was?
Following the manual, the “dr” code on either the freezer door or the fridge door indicates an opened door. My new fridge has the same problem even with the door closed. It appears to be due to a magnet and/or a Reed connector that should be plugged and unplugged depending on the opening side of the doors. My problems appeared after switching the opening from right to left. But impossible to fix it.. This error does not prevent the fridge from cooling but the light is off..